Remote Support Show Session Key  Help Window

Please enter the Session Key provided to you from MCA in the box below. If you have not received a key or would like contact us via our toll-free support number. Please dial 1-877-590-7990.

Please use our Request Service Page to electronically submit a service request.

Disclaimer Show Session Key  Help Window

By allowing MCA to remotely access your computer equipment, you agree to the following terms and conditions.

By entering the Session Key below, the user specifically grants MCA (formerly Knight Security Systems, LLC or KSS) permission and passage to access client’s computer and data networks, hardware, programs and stored data files. This access is granted to facilitate the evaluation of the state of the systems supported by MCA, as well as associated components, software and data to diagnose problems or modify system settings pursuant to customer request or correction of reported issues. MCA may troubleshoot, evaluate, run programs or install/uninstall software, reconfigure and/or otherwise perform service or technical support work on said computer, any network or equipment that is attached, either directly or through an internal network. This permission is granted fully, without limit and willfully by remote support client, and said evaluation takes place at client’s direct request. In no event shall MCA be liable for any data loss, either currently or previously stored on any computing equipment at client’s home or on client’s business network. By allowing MCA remote access, client agrees to all of these terms and conditions.

To the maximum extent permitted by applicable law, in no event shall MCA or its employees or assigns be liable for any damages whatsoever arising out of MCA access to client's computer(s), system(s) or network(s). In any potential litigation MCA entire liability under any provision of this agreement shall be limited to the amount actually paid by you to MCA for remote assistance services during this service call event.

Session Key Show Session Key Help Window

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